Privacy Policy
Privacy Policy
1. Introduction
2. What Information We Collect
3. How We Use Your Information
4. Who We Share Your Information With
5. Data Security
6. Your Rights
7. Data Retention
8. International Data Transfer
9. Policy Updates
10. Contact Us
1. Introduction
Moonlightia committed to protecting the privacy of our business partners, customers, and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website at www.moonlightia.com and our business services.
This policy applies to all professional contacts, inquiries, and business communications related to our lighting systems and solutions.
2. What Information We Collect
Business Contact Information
- Company name, industry, and business details
- Your name, job title, and professional email
- Phone number and business address
- Information provided through inquiry forms, email, or direct contact
Communication Records
- Emails, messages, and inquiries you send us
- Details of your product or service requests
- Technical specifications or requirements you share
Website Usage Data
- IP address and browser information
- Pages visited and time spent on our site
- Referring website information
Information from Business Partners
- Data shared by distributors, agents, or industry partners about potential customers
3. How We Use Your Information
We use your information for:
- Responding to your inquiries and providing quotes
- Delivering product information and technical specifications
- Managing customer relationships and business communications
- Sending industry updates, product announcements, and relevant business information
- Improving our website and services
- Complying with legal obligations
- Preventing fraud or unauthorized access
We do not use your information for unsolicited marketing without your prior consent, and you can opt out of communications at any time.
4. Who We Share Your Information With
We may share your information with:
- Authorized distributors and business partners who assist in serving you
- Service providers who support our operations (hosting, email services, etc.)
- Legal authorities, if required by law
- As part of business transfers (merger, acquisition, etc.)
We do not sell your information to third parties.
5. Data Security
We implement appropriate security measures to protect your business information:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Limited access to information on a need-to-know basis
- Regular security reviews and updates
While we take security seriously, no system is completely secure. You are responsible for maintaining the confidentiality of any login credentials.
6. Your Rights
Depending on your location, you may have rights regarding your information:
EU/UK Residents (GDPR): You have the right to access, correct, delete, or restrict processing of your information. Contact us to exercise these rights.
US Residents: You may request access to or deletion of your information by contacting us.
To exercise your rights, contact: info@moonlightia.com
We will respond within 70 days.
7. Data Retention
We retain your business information:
- Contact and inquiry data: 3-5 years] after last contact
- Customer/transaction records: 7 years for legal compliance
- Marketing preferences: Until you unsubscribe
After the retention period, your information will be deleted or anonymized.
8. International Data Transfer
Your information may be transferred to and processed in countries outside your country of residence. By using our services, you consent to such transfers.
9. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last Updated" date will reflect any changes. Your continued use of our services constitutes acceptance of updates.
10. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
- Email: info@moonlightia.com
- Phone: (+86) 189 4923 8552
- Address: Road East Tianbu, Shushan, Hefei, Anhui, China
- Data Protection Contact: tech@moonlightia.com
We will respond to any privacy inquiries promptly.